This hair dryer has the potential to be one awesome hair dryer – virtually perfect. There is one HUGE complaint that I personally cannot overlook, and if you have long hair, chances are you won’t be able to overlook it either.There is no cap on the end where the air is sucked in. This means it constantly sucks your hair into the motor of the dryer! I actually had to cut my hair off of the dryer 3 times while using it. I then had to twist off the metal screen and try to get the caught hair out of there. The whole time I was drying my hair, it kept sucking it into the end and twisting it and yanking it out, as it gets caught in the fan in there. They need to add a cap for the end, no doubt about it.My hair is long, past the middle of my back and layered. It just kept getting sucked in and yanked repeatedly, every few minutes. I was blow drying my hair the same way I always do with my other hair dryer. I couldn’t get the nozzle to my scalp to get at the roots for lift, because all the rest of the hair would get sucked in the back of the dryer. It was so annoying. Sometimes it would just be a few hairs and they would snap off but the times I had to actually cut the hair free, it was pretty thick sections and I could not pull it out/loose without ripping the lock of hair straight off my scalp. So I just cut it off as close to the dryer end as I could. Pretty disappointing.Otherwise, this is an amazingly great hair dryer. The shape/design is sleek and it is the perfect size. Not too big, and not too small. It has great power and is not too loud at all. Honestly, my hair looked and felt so good after using this dryer. I used the same styling products as always, so the only thing I can attribute this marvelous hair day to, is this hair dryer.I had so much more body and my curls looked better. My hair was soft and bouncy. Drying time seemed to be shorter, but I also have to admit that I would have dried it a few more minutes if it wouldn’t have kept yanking my hair in. I just got fed up with that and was mad, so I stopped blow drying. I got it all but dry though and I know even up to that point was a shorter amount of time than it usually takes.It is really surprising to me that this hair dryer has such a design flaw. Remington dryers are usually good items. This one would be absolutely perfect if not for the end not having a cap. It has ample settings which all work great. The cold shot is great at the end to lock in style or cool down after all the heat of blow drying. It is comfortable to hold and isn’t too heavy. Ii really love everything about it, except the missing cap at the end (darnit!!) The metal screen that is on the end has fairly large openings, so it can take in decent sized chunks of hair at a time – hence the need for scissors. It is totally flat, despite what the pic looks like here at amazon. The positioning of the dryer in the pic makes the dryer look rounded at the back as if it has a cap – but that is not the case at all. If you go to the walmart website and look up this dryer, they have a picture of the back end, as well as some other angles and you can zoom in also, so you can get a better idea of what I am talking about. I am also uploading a pic of my own here that you should be able to see up there with the product pictures.I was going to give this hair dryer 1 star, but I felt guilty because I really did love it otherwise, so I went with 3 stars. Sucking your hair in and ripping it off your head is just not acceptable and frankly, it’s dangerous.Interestingly, my regular everyday hair dryer is also another Remington. For some reason, I cannot insert a product link, but it is an awesome dryer as well. It is Remington Shine Therapy and is a mint green color. So if you are looking for a great dryer, check that one out. The ASIN here at Amazon is B0015KGPUS – maybe it will pull up in a search. I was only able to find it here by doing a websearch first. It is currently out of stock, so maybe that’s why it won’t pull up and won’t let me insert the link. I got my first one about 5 years, but after one too many falls off the counter, it finally broke and I bought another one of the same type a few months ago. I love it that much.So, in short, I absolutely love this hair dryer and I hate it too. I am going to look into finding something to use on the back end to avoid the problem and I am going to give Remington a call as well. Maybe they can recommend something. Maybe I can find one that fits off of another hair dryer. I would be a happy camper if that is the case!I should add that if your hair is not longer than chin length, you probably won’t have a problem. But if it is longer than that, you will have the same issue as I did.